V01 · START HERE
CarPlay & Android Auto Connection
Follow the connection steps for pairing your phone with the RC29 screen.
YOUR RC29. ONE STEP AT A TIME.
Let’s get your
RC29 connected.
Choose a guide. Follow one step at a time.
Set up while parked. No registration needed for help.
BRACKET INSTALLATION & CONNECTION
Watch the setup step by step.
RC29 video guide
Extended protection
Activate Your Additional 1-Year Warranty
Register your RC29 for 24 months total coverage.
Feel free to share your honest feedback by leaving a review!
We are a small family business, so your product review would mean the world to us!
01 / VIDEO GUIDES
Start with Quick Setup
The first video covers the RC29 connection process. The other videos focus on specific features and settings.
V02
Built-In Apps & Wi-Fi
See how to open the built-in apps and connect the RC29 to Wi-Fi.
V03
iPhone AirPlay
Follow the steps shown in the video to use AirPlay with an iPhone.
V04
Audio, Subtitles & Playback Speed
Learn about original audio output, subtitles and normal-speed playback.
03 / TROUBLESHOOTING
What is not working?
Use the shortest path to isolate the problem. If the issue remains after these checks, contact support.
CarPlay or Android Auto won’t connect
- Choose the correct connection modeSelect CarPlay for an iPhone or Android Auto for a compatible Android phone.
- Turn on Bluetooth and Wi-FiKeep both enabled on your phone while pairing with the RC29.
- Remove the old pairing and try againForget the RC29 in your phone’s Bluetooth settings, restart the connection, and pair again.
- Still not connected?Contact support with your phone model and a short video of the connection steps.
An app is missing or won’t load
- Check the RC29’s internet connectionConnect the screen to a working Wi-Fi network or phone hotspot.
- Reopen the appClose the app, wait a moment, then open it again.
- Check app availabilityAvailable apps may vary by software version and region. Some services require an account or subscription.
- Still not working?Send support the app name and a photo or video showing the error.
AirPlay or mirroring isn’t working
- Confirm the phone and RC29 are readyTurn on Wi-Fi and Bluetooth on the iPhone and follow the RC29 AirPlay instructions.
- Check the network connectionMake sure the RC29 and phone can communicate over Wi-Fi.
- Try a different video or appSome streaming services block screen mirroring because of content protection.
- Still not working?Contact support with your iPhone model, app name and a short screen recording.
RC29 freezes or keeps restarting
- Check the power connectionMake sure the power cable is fully connected to the RC29 and the vehicle power outlet.
- Use the supplied power cableA weak or unstable power source can interrupt startup.
- Restart the screenTurn the vehicle off safely, wait briefly, then restart the RC29.
- Still freezing?Send support a short video, your vehicle model and the point where the screen stops.
Rear camera image is missing or stays on
- Check the camera connectionsMake sure the camera cable and power connections are secure.
- Check the reverse signal wireIf the image stays on, confirm the trigger wire is connected to the correct reverse-light circuit.
- Shift out of reverseWith the vehicle safely parked, check whether the display returns to its previous screen.
- Still having an issue?Send support a photo of the wiring and a short video of the screen behavior.
No sound or poor audio
- Check RC29 outputMake sure the selected output matches the vehicle.
- Check vehicle inputUse the corresponding Bluetooth/FM/AUX source.
- Try another routeThis helps isolate the issue.
- Still poor?Send support an audio/video sample.
04 / FAQ
RC29 quick answers
Quick answers to common RC29 setup, app, connection and audio questions.
13 answers
Does my car need factory CarPlay or Android Auto?
No. RC29 is a portable screen and does not depend on the car having factory CarPlay or Android Auto.
Does RC29 have built-in GPS navigation?
No. Navigation comes from your phone through CarPlay or Android Auto.
Is RC29 a full Android tablet?
RC29 includes built-in apps, but it is not an unrestricted Android tablet. Features and available apps depend on the RC29 software version.
Can I install apps from Google Play?
No. RC29 uses a closed app system and does not support installing apps from Google Play.
Do built-in apps need internet?
Yes. Online apps need an internet connection through Wi-Fi or a phone hotspot. Data charges and app subscriptions may apply.
How do I connect CarPlay or Android Auto?
Choose CarPlay or Android Auto on the RC29, turn on Bluetooth and Wi-Fi on your phone, then follow the pairing prompt on screen.
Does RC29 support phone mirroring?
RC29 supports AirPlay from compatible iPhones. Android phone mirroring is not supported. Some apps may restrict mirroring.
Why does AirPlay show a black screen for some videos?
Some streaming apps use content protection that blocks screen mirroring. Try a different app or use a supported built-in app on the RC29.
Why does RC29 freeze or stay on Welcome?
Check that the power cable is fully connected and the vehicle outlet supplies steady power. Restart the vehicle and RC29. If the issue continues, contact support with a short video.
What if there is no sound?
Check the RC29 audio output setting and select the matching input on your vehicle, such as Bluetooth, FM or AUX. Try another output method to isolate the issue.
Does RC29 have a front camera?
No. RC29 does not have a built-in front-facing camera.
What if the rear-camera image stays on while driving?
Check that the reverse trigger wire is connected to the correct reverse-light circuit. If it continues, contact support with a photo of the wiring and a short video.
What if the display has bright spots, lines or glitches?
Restart the RC29 and check that the power and video connections are secure. If the image issue remains, send support a photo or video and your order number.
No matching answers. Try another search term or contact support.
Contact our official support email: support@lamtto.com