RC37 Wireless CarPlay Screen Support: Setup, Video Guides & FAQs

Reference & Tutorial Videos

Watch step-by-step video guides to quickly complete your in-car installation:

🎬 How to connect the Android phone
🎬How to connect the iPhone
🎬How to connect the airplay play videos
🎬How to connect the car's FM
🎬How to install the rear camera(Only for reference)
🎬How to set the rear camera

❓ Frequently Asked Questions & Troubleshooting

⚡ Category 1: Power, Mounting & Hardware Setup

Q1: How do I power on the RC37, and what power source should I use?

  • Connect the provided 12V/24V cigarette lighter power cable directly to your vehicle's power socket.
  • Ensure the power connector is securely plugged into the DC/Type-C power input port on the side of the display unit.
  • Avoid using low-voltage USB ports (such as standard computer USBs or low-amp phone chargers), as the large screen requires stable 5V/3A or 12V automotive power.

Q2: How do I securely install the dash mount?

  • Thoroughly clean and dry the dashboard surface before applying the adhesive suction base.
  • Press down firmly on the base and lock the suction lever into place. Allow the adhesive pad to settle for several hours before attaching the full weight of the screen.
  • Adjust the 360° rotating ball head to achieve the best glare-free viewing angle.

📱 Category 2: Wireless CarPlay & Android Auto Connection

Q3: How do I connect Wireless CarPlay (iPhone) or Android Auto (Android Phone)?

  1. Turn on Bluetooth and Wi-Fi on your smartphone.
  2. In your phone's Bluetooth menu, search for the RC37 device ID and tap to pair.
  3. Confirm the pairing prompt on both your phone and the screen.
  4. Allow CarPlay / Android Auto permissions when prompted on your mobile screen. The wireless connection will establish automatically within a few seconds.

Q4: What should I do if the wireless connection drops or fails to pair automatically?

  • Forget the RC37 device pairing record in both your phone's Bluetooth and Wi-Fi settings.
  • Restart both the RC37 display unit and your smartphone.
  • Make sure your phone is not connected to another vehicle Bluetooth network or hotspot simultaneously.
  • Re-pair following the initial pairing steps.

🔊 Category 3: Audio Output & Sound Sync

Q5: How can I play sound through the car’s original speakers? The RC37 supports multiple flexible audio transmission modes:

FM Transmitter: Set the RC37 and your car's factory FM radio to the exact same unused/empty radio frequency (e.g., 88.5 MHz).

AUX Cable Connection (Recommended): Use the included 3.5mm AUX audio cable to connect the RC37 AUX output directly to your car’s AUX input jack for clean, zero-interference stereo sound.

Built-in Speaker: Use the device's internal speakers directly without any extra cables.

Dual Bluetooth Audio (if supported by phone): Route audio output from your smartphone straight to your factory car stereo via Bluetooth while running display navigation on the RC37.

📹 Category 4: Backup Camera & Display Settings

Q6: How does the backup camera activate?

  • When the rear camera extension cable is properly routed and connected to the AV-IN port, the display will show the rear view.
  • Connect the red trigger wire to your vehicle's reverse light positive terminal to trigger the automatic full-screen backup display with parking guidelines when shifting into reverse gear.

Q7: How do I reset the screen to factory defaults?

  • Navigate to Settings > System Settings > Factory Reset on the display menu.
  • Confirm the prompt to restore all factory default parameters.

📬 Need More Help? Contact Customer Care

If you need further technical assistance or have questions regarding compatibility:

📧 Email Support: Reach out to our dedicated technical team via your order platform or official support email.

📝 Information to Include:

  1. Your Vehicle Make, Model, and Year.
  2. Your Original Order Number.

  3. A short photo or video showing the setup or issue for quick resolution.