Shipping & Delivery

📦 Order Processing Time

• All standard orders are processed within 1–2 business days (Monday–Friday, excluding holidays)
• Weekend and holiday orders are processed on the next business day
• Pre-order products ship once inventory becomes available
• During major sales events or peak seasons, processing times may be slightly delayed

🌍 Shipping Coverage

LAMTTO currently ships to the following countries and regions:

Not sure if we ship to your location? Contact our support team before placing an order.

🚚 Shipping Methods

We partner with trusted logistics providers to ensure reliable delivery:

We automatically select the fastest and most suitable carrier based on your shipping address and warehouse availability.

⏱️ Estimated Delivery Time

💰 Shipping Fees & Taxes

Free Shipping

LAMTTO offers free standard shipping on most orders and products.

Taxes & Customs Duties

• Prepaid: If taxes and duties are prepaid, no additional fees are required upon delivery
• Collect on Delivery: If local customs charges apply, these fees are the customer's responsibility

📍 Order Tracking

Once your order ships, you will receive a tracking number via email.

Track your shipment:

• 17TRACK Order Tracking
• LAMTTO Track Your Order Page

⚠️ Shipping Delays

Occasionally, shipments may experience delays due to:

• Severe weather conditions
• Customs inspections
• Peak shopping seasons
• Logistics carrier delays
• Public holidays
• Incorrect shipping information

No tracking updates? If your package shows no tracking updates for an extended period, please contact us and our team will assist you promptly.

🏠 Incorrect Shipping Address

Please carefully verify your shipping address before placing an order.

To Modify Your Address:

• Contact us within 24 hours after placing the order
• Once an order has shipped, address changes may no longer be possible

Returned Packages:

If a package is returned due to an incorrect or incomplete address provided by the customer, the customer may be responsible for additional reshipping fees.

❌ Order Cancellation

• Orders can usually be canceled within 24 hours before shipment
• Once the package has shipped, cancellation may not be possible
• Customers may still request a return after receiving the package according to our Return & Refund Policy

📦 Lost, Damaged, or Delayed Packages

If your package arrives damaged or appears lost in transit:

1. Contact our support team immediately
2. Provide your order number and photos if applicable
3. We will investigate with the carrier and provide a solution as quickly as possible

    

   Shipping Protection with Xcotton

   Protect your order with Xcotton Shipping Protection (Powered by Xcotton, Partner with AIG) — available at checkout. If your package is lost in transit, you'll receive a full refund. Simply add it to your cart during checkout. For full terms and conditions, please review the Xcotton Terms of Service at checkout.