How to Connect RC29 CarPlay & Fix Connection Problems – Complete Guide

Here is essential information about this product, including video tutorials and answers to frequently asked questions.

🎥 Reference Video

▶️ Bracket Installation and Connection

❓ Frequently Asked Questions

🤖 How to connect CarPlay to an Android smartphone?

  1. First click Android Auto.
  2. Turn on Bluetooth and WiFi on your phone, then use Bluetooth to pair with the CarPlay screen.
  3. Wait 5–10 seconds for the connection to complete.

Note: Android system 11 or above is required, and your phone must support 5GHz WiFi.

🍏 How does Apple CarPlay connect to an iPhone?

  1. First click on Apple CarPlay.
  2. Turn on Bluetooth and WiFi on your phone, then use Bluetooth to pair with the CarPlay screen.
  3. Confirm CarPlay on your phone.
  4. Wait 5–10 seconds for the connection to complete.

Note: iOS 7 or above is required, and your phone must support 5GHz WiFi.

🔊 The Bluetooth connection from the screen to my car doesn’t pair.
Could you please try the following suggestions:

  1. First check if the Bluetooth module installed in your car is exclusive to phone calls (i.e., not compatible with audio streaming). If your car doesn’t have a Bluetooth module for audio, CarPlay won’t be able to detect or connect to it. If you’re unsure about the car’s Bluetooth module type, we recommend contacting your car dealer for confirmation.
  2. Under normal circumstances, you can follow these steps: Turn on Bluetooth, search for your car stereo’s Bluetooth name, and complete the pairing. Once paired successfully, audio should play through the car stereo.
  3. If the connection still doesn’t work, please try restarting your car and attempting the pairing again.

🔊 How to avoid noise?
For the cleanest sound, use Bluetooth to connect to your car’s audio system.

🎧 Why is there noise when connecting AUX to the car’s audio system?
If there is noise when connecting AUX to the car’s audio system, it is usually caused by ground loops or electromagnetic interference.

Ground Loop: A ground loop occurs when two or more devices are connected to the same ground point through different paths, and there is a potential difference between these paths. This can cause unwanted currents to flow through the connecting cables, leading to noise.

Electromagnetic Interference: Modern vehicles are filled with electronic devices, which can generate electromagnetic interference (EMI), interfering with audio signals.

Using a filter can help resolve these issues:

  • Ground Loop Isolation: Some audio filters (such as ground loop isolators) break the ground loop by inserting an isolation transformer into the signal line. This prevents buzzing noise and other disturbances.
  • High-Frequency Filtering: Some audio filters contain components that filter out electromagnetic interference in a specific frequency range, reducing static or unwanted signals.

Thus, if there is noise in an AUX-connected audio system, using an appropriate filter might be an effective solution.

⚙️ What should I do if the CarPlay screen cannot be used after multiple restarts?

  1. Please check whether the power supply is plugged in tightly. Ensure you use the original charging cable.
  2. Please do not use a 2‑in‑1 car charger.

If you have any further questions, please feel free to contact us.