Payment Method
Lamtto provides customers with the following safe and convenient online payment methods:
PayPal: You can pay quickly using your PayPal account. Select PayPal payment, and after submitting the order, you will be directed to the PayPal login page to complete the payment.
Credit/Debit Card: We accept major credit or debit cards such as Visa, MasterCard, and American Express. All payment information is securely encrypted to ensure transaction security.
International transactions and currencies
For international transactions, your bank may charge a transaction fee. International transaction fees are determined by your bank based on the agreement between you and your bank, and Lamtto does not charge such fees. Please check with your bank for details of fees.
Payment confirmation and timeliness
After the order payment is completed, you will receive a payment confirmation notification via your registered email address. Generally, order payment information will be processed within 24 hours. If order processing is delayed due to payment issues, our customer service team will proactively contact you.
Payment problem handling
If you encounter problems during the payment process, please contact us as follows:
PayPal issues: Send an email to support@lamtto.com or call our customer service hotline at +86 18126265425.
Credit Card Questions: Please contact your bank or credit card issuer for details.
Our customer support team will respond to your inquiries within 24 hours and try our best to solve your payment problems.
Security Commitment
We are committed to protecting your payment security and personal privacy. All payment information is processed through industry-standard encryption technology. We do not store your credit card information unless you choose to keep it securely in your account for future use. You can learn more on our privacy policy page.
Refund policy
If you need to request a refund, please visit our Refund Policy page for detailed steps and conditions.
legal compliance
Our payment policies comply with all applicable laws and regulations. We reserve the right to update our payment policies at any time to reflect regulatory changes and company policy updates.
Contact us
We value the customer service experience highly and provide comprehensive technical support to ensure you receive the necessary help and support while using our products. If you encounter any issues or need technical assistance during product use, please feel free to contact us via the following emails:
For cooperation or product inquiries, please contact: support@lamtto.com
For any technical support, please contact: DC@yooomail.com
Our goal is to provide professional and friendly support to help every user smoothly enjoy the conveniences and pleasures our products bring. Just an email away, we are ready to offer detailed answers and effective solutions as quickly as possible.
Company Information
Company: Shenzhen Jinmai Science and Technology Co., Ltd.
Street address: Room 301, Building A, Hongshengyuan Information Industrial Park, No. 339 Bulong Road, Ma'antang Community, Bantian Street, Longgang District, Shenzhen
City: Shenzhen
Province: Guangdong Province
Zip codeοΌ518000
Country: China
Tel: +86 18126265425
Contact: Lamtto
Service Hours
Mon-Sat 9:00AM - 6:00PM (UTC+8)
Sun 10:00AM - 4:00PM (UTC+8)